Hallo,

Wir bekommen seit einiger Zeit diese und ähnliche Fehler:

— schnipp —

ERROR: OTRS-otrs.GenericAgent.pl-01 Perl: 5.10.0 OS: linux Time: Mon Sep 15 20:40:03 2014

Message: Loading the YAML string failed: YAML::XS::Load Error: The problem:

    block sequence entries are not allowed in this context

was found at document: 1, line: 4, column: 7

Traceback (41909):
   Module: Kernel::System::YAML::Load (OTRS 3.3.8) Line: 129
   Module: Kernel::System::DynamicField::DynamicFieldGet (OTRS 3.3.8) Line: 306
   Module: Kernel::System::DynamicField::DynamicFieldListGet (OTRS 3.3.8) Line: 955
   Module: Kernel::System::GenericAgent::new (OTRS 3.3.8) Line: 124
   Module: /opt/otrs/bin/otrs.GenericAgent.pl (unknown version) Line: 88

— schnapp —

Ist hier ein GenericAgent falsch konfiguriert, oder was könnte hier die Ursache sein?!

Gruß

—

Jan Dreyer
IT Administrator — Operations — A-SCM-IT NMD Expert

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