Hallo, ich möchte das Format der Standardantwort auf ms_style umstellen und schreibe in die Config.pm gemäß Anleitung 1.3 Seite 85: # ms_style $Self->{ResponseFormat} = '$Data{"Salutation"} $Data{"StdResponse"} $Data{"Signature"} $Data{"OrigFrom"} $Text{"wrote"}: $Data{"Body"} '; Nach "rcotrs restart-force" erhalte ich jedoch: Starting OTRS (completely) Starting Apache ... done. Starting MySQL ... done. Starting OTRS Checking Apache ... done. Checking MySQL ... done. Checking database connect... (Unrecognized character \x92 at /opt/otrs/Kernel/Config.pm line 98. Compilation failed in require at /opt/otrs/bin/CheckDB.pl line 36. BEGIN failed--compilation aborted at /opt/otrs/bin/CheckDB.pl line 36. ) ---------------------------------------------------------------------------- Error: Maybe your database isn't configured yet? ---------------------------------------------------------------------------- [...] failed failed #e ich die Zeile wieder aus, startet otrs wie gewohnt! Wo ist da der Syntaxfehler? thomas kreuzer