Re: [otrs-de] Fw: Software Error: Can't locate object method "new"

1 May 2010

      hi,

hab das unserem techniker gesagt und er schickte mir darauf hin, folgendes:
(Fehler tritt leider immernoch auf.)
...
ls -la auf das Kernel/
drwxr-xr-x  7 root www-data  4096 29. Apr 22:21 .
drwxr-xr-x  5 root www-data  4096 13. Apr 22:39 ..
drwxr-xr-x  3 root www-data  4096 13. Apr 22:39 Config
-rw-r--r--  1 root root      4337 28. Apr 17:27 Config.pm
-rw-r--r--  1 root www-data  4337 16. Feb 14:59 Config.pm.dist
drwxr-xr-x  2 root www-data  4096 13. Apr 22:39 Language
-rw-r--r--  1 root www-data 14891 15. Aug 2009  Language.pm
drwxr-xr-x  2 root www-data  4096 13. Apr 22:39 Modules
drwxr-xr-x  5 root www-data  4096 13. Apr 22:39 Output
drwxr-xr-x 24 root www-data  4096 13. Apr 22:39 System
...
Kernel/Config/
drwxr-xr-x 3 root www-data  4096 13. Apr 22:39 .
drwxr-xr-x 7 root www-data  4096 29. Apr 22:21 ..
-rw-r--r-- 1 root www-data 98999 16. Feb 14:59 Defaults.pm
drwxr-xr-x 2 root www-data  4096 13. Apr 22:39 Files
lrwxrwxrwx 1 root www-data    39 13. Apr 22:39 GenericAgent.pm ->
/etc/otrs/Kernel/Config/GenericAgent.pm
-rw-r--r-- 1 root www-data  1333 16. Feb 2009  GenericAgent.pm.dist
-rw-r--r-- 1 root www-data  6006 16. Feb 2009  GenericAgent.pm.examples
...
Und vielleicht die Config.pm?
package Kernel::Config;

BEGIN {
    if (-f '/etc/otrs/database.pm') {
      require '/etc/otrs/database.pm';
      if ($dbtype eq 'pgsql') {
          $dbport ||= '5432';
          our $dsn = "DBI:Pg:dbname";
      }
      else {
          $dbport ||= '3306';
          our $dsn = "DBI:mysql:database";
      }
    }
}

sub Load {
    my $Self = shift;
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
    #                                                      #
    #         Start of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #

    # ---------------------------------------------------- #
    # database settings                                    #
    # ---------------------------------------------------- #
    # DatabaseHost
    # (The database host.)
    $Self->{DatabaseHost} = $dbserver || 'localhost';
    # Database
    # (The database name.)
    $Self->{Database} = $dbname || 'otrs';
    # DatabaseUser
    # (The database user.)
    $Self->{DatabaseUser} = $dbuser || 'otrs';
    # DatabasePw
    # (The password of database user. You also can use bin/CryptPassword.pl
    # for crypted passwords.)
    $Self->{DatabaseUser} = $dbuser || 'otrs';
    # DatabasePw
    # (The password of database user. You also can use bin/CryptPassword.pl
    # for crypted passwords.)
    $Self->{DatabasePw} = $dbpass;
    # DatabaseDSN
    # (The database DSN for MySQL ==> more: "man DBD::mysql")
    $Self->{DatabaseDSN} =
"$dsn=$Self->{Database};host=$Self->{DatabaseHost};port=$dbport;";

    # (The database DSN for PostgreSQL ==> more: "man DBD::Pg")
    # if you want to use a local socket connection
#    $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};";
    # if you want to use a tcpip connection
#    $Self->{DatabaseDSN} =
"DBI:Pg:dbname=$Self->{Database};host=$Self->{DatabaseHost};";

    # ---------------------------------------------------- #
    # fs root directory
    # ---------------------------------------------------- #
    $Self->{Home} = '/usr/share/otrs';

    # ---------------------------------------------------- #
    # insert your own config settings "here"               #
    # config settings taken from Kernel/Config/Defaults.pm #
    # ---------------------------------------------------- #
    # $Self->{SessionUseCookie} = 0;
    # $Self->{CheckMXRecord} = 0;

    # ---------------------------------------------------- #
    # switch off the web based installer for the Debian package
    $Self->{SecureMode} = 1;

    # ---------------------------------------------------- #
    # data inserted by installer                           #
    # ---------------------------------------------------- #
    # $DIBI$

    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
    #                                                      #
    #           End of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
}

# ---------------------------------------------------- #
# needed system stuff (don't edit this)                #
# ---------------------------------------------------- #
use strict;
use warnings;

use vars qw(@ISA $VERSION);
use Kernel::Config::Defaults;
push (@ISA, 'Kernel::Config::Defaults');

use vars qw(@ISA $VERSION);
$VERSION = qw($Revision: 1.21 $)[1];

# -----------------------------------------------------#

1;

Hilft uns dies nun weiter?

Grüße

Tobias Siebert

--------------------------------------------------
From: "Matthias Borrack" <mailingliste@sinath.de>
Sent: Saturday, May 01, 2010 10:39 AM
To: "User questions and discussions about OTRS.org in German" 
<otrs-de@otrs.org>
Subject: Re: [otrs-de] Fw: Software Error: Can't locate object method "new"
...
Kannst Du mal ein ls -la auf das Kernel/ und Kernel/Config/ hier 
einstellen?
Und vielleicht die Config.pm?
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