Hallo Liste,

ich habe hier ein OTRS 2.2.7, welches ich partout nicht an einen Windows Server 2008 AD angunden bekommen.

Meine Config:

$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';

$Self->{'Customer::AuthModule::LDAP::Host'} = '10.0.0.15';

$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'domaene.local';

$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';

$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'OTRSLDAP@domaene.local';

$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '123456';

#--------------------------------------#

# LDAP Konfiguration / Kundendaten #

#--------------------------------------#

$Self->{CustomerUser1} = {

Name => 'LDAP Datenquelle',

Module => 'Kernel::System::CustomerUser::LDAP',

Params => {

Host => '10.0.0.15',

BaseDN => 'domaene.local',

SSCOPE => 'sub',

UserDN => USER@domaene.local',

UserPw => '123456',

},

CustomerKey => 'sAMAccountName',

CustomerID => 'mail',

CustomerUserListFields => ['sAMAccountName', 'CN', 'mail'],

CustomerUserSearchFields => ['sAMAccountName', 'CN', 'mail'],

CustomerUserPostMasterSearchFields => ['mail'],

CustomerUserNameFields => ['givenname', 'SN'],

Map => [

# note: Login, Email and CustomerID needed!

# var, frontend, storage, shown, required, storage-type

[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],

[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],

[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],

[ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],

[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],

[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],

[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],

# [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],

# [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],

],

};

Der Syslog sagt:

Jul 23 18:00:02 COOCGNOTRS001 /USR/SBIN/CRON[9877]: (otrs) CMD (test -x $HOME/bin/GenericAgent.pl && $HOME/bin/GenericAgent.pl -c db > /dev/null)

Jul 23 18:00:02 COOCGNOTRS001 OTRS-GenericAgent-10[9880]: [Error][Kernel::System::CustomerUser::LDAP::new][Line:136]: First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db0#000

Jul 23 18:00:02 COOCGNOTRS001 OTRS-GenericAgent-10[9879]: [Error][Kernel::System::CustomerUser::LDAP::new][Line:136]: First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db0#000

Jul 23 18:01:27 COOCGNOTRS001 OTRS-CGI-10[2501]: [Error][Kernel::System::CustomerAuth::LDAP::Auth][Line:168]: First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db0#000

Jul 23 18:01:38 COOCGNOTRS001 OTRS-CGI-10[2501]: [Error][Kernel::System::CustomerAuth::LDAP::Auth][Line:168]: First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db0#000

Jul 23 18:01:52 COOCGNOTRS001 OTRS-CGI-10[2501]: [Notice][Kernel::System::Auth::DB::Auth] User: otrsldap@compass.local doesn't exist or is invalid!!! (REMOTE_ADDR: 192.168.102.102)

Jul 23 18:02:57 COOCGNOTRS001 OTRS-CGI-10[2499]: [Notice][Kernel::System::Auth::DB::Auth] User: otrsldap doesn't exist or is invalid!!! (REMOTE_ADDR: 192.168.102.102)

Jul 23 18:03:03 COOCGNOTRS001 OTRS-CGI-10[2499]: [Error][Kernel::System::CustomerAuth::LDAP::Auth][Line:168]: First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db0#000

Hat jemand hier in der Liste eine Idee, wie ich das lösen kann?

   Mit freundlichen Grüßen
   Timo Salmen