Die Standard Config.pl sieht so aus:

 

 

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# --

# Kernel/Config.pm - Config file for OTRS kernel

# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>

# --

# $Id: Config.pm.dist,v 1.16 2005/05/27 18:12:15 martin Exp $

# --

# This software comes with ABSOLUTELY NO WARRANTY. For details, see

# the enclosed file COPYING for license information (GPL). If you

# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.

# --

#  Note:

#

#  -->> OTRS does have a lot of config settings. For more settings

#       (Notifications, Ticket::ViewAccelerator, Ticket::NumberGenerator,

#       LDAP, PostMaster, Session, Preferences, ...) see

#       Kernel/Config/Defaults.pm and copy your wanted lines into "this"

#       config file. This file will not be changed on update!

#

# --

package Kernel::Config;

# --

sub Load {

    my $Self = shift;

    # ---------------------------------------------------- #

    # ---------------------------------------------------- #

    #                                                      #

    #         Start of your own config options!!!          #

    #                                                      #

    # ---------------------------------------------------- #

    # ---------------------------------------------------- #

 

    # ---------------------------------------------------- #

    # database settings                                    #

    # ---------------------------------------------------- #

    # DatabaseHost

    # (The database host.)

    $Self->{'DatabaseHost'} = 'localhost';

    # Database

    # (The database name.)

    $Self->{'Database'} = 'otrs';

    # DatabaseUser

    # (The database user.)

    $Self->{'DatabaseUser'} = 'root';

    # DatabasePw

    # (The password of database user. You also can use bin/CryptPassword.pl

    # for crypted passwords.)

    $Self->{'DatabasePw'} = 'hot';

    # DatabaseDSN

    # (The database DSN for MySQL ==> more: "man DBD::mysql")

    $Self->{DatabaseDSN} = "DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";

 

    # (The database DSN for PostgrSQL ==> more: "man DBD::Pg")

    # if you want to use a local socket connection

#    $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};";

    # if you want to use a tcpip connection

#    $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};host=$Self->{DatabaseHost};";

 

    # ---------------------------------------------------- #

    # fs root directory

    # ---------------------------------------------------- #

    $Self->{Home} = 'C:/OTRS/otrs';

 

    # **************************************************** #

    # insert your own config settings "here"               #

    # config settings taken from Kernel/Config/Defaults.pm #

    # **************************************************** #

    # $Self->{SessionUseCookie} = 0;

    # $Self->{'CheckMXRecord'} = 1;

 

    # **************************************************** #

 

    # ---------------------------------------------------- #

    # data inserted by installer                           #

    # ---------------------------------------------------- #

    $Self->{'LogModule'} = 'Kernel::System::Log::File';

    $Self->{'LogModule::LogFile'} = 'C:/OTRS/otrs/var/log/otrs.log';

    # $DIBI$

    $Self->{'SystemID'} = 10;

    $Self->{'SecureMode'} = 1;

    $Self->{'Organization'} = '';

    $Self->{'FQDN'} = 'msm1233';

    $Self->{'DefaultLanguage'} = 'de';

    $Self->{'DefaultCharset'} = 'iso-8859-1';

    $Self->{'AdminEmail'} = 'thomas.bayer@magnet-schultz.de';

 

 

    # ---------------------------------------------------- #

    # ---------------------------------------------------- #

    #                                                      #

    #           End of your own config options!!!          #

    #                                                      #

    # ---------------------------------------------------- #

    # ---------------------------------------------------- #

}

 

# ---------------------------------------------------- #

# needed system stuff (don't edit this)                #

# ---------------------------------------------------- #

use strict;

use vars qw(@ISA $VERSION);

use Kernel::Config::Defaults;

push (@ISA, 'Kernel::Config::Defaults');

$VERSION = '$Revision: 1.16 $';

$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;

# -----------------------------------------------------#

 

 

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In der Anleitung unter 9.2.2 LDAP sehe ich folgendes Beispiel:

    # CustomerUser

    # (customer user ldap backend and settings)

    $Self->{CustomerUser} = {

        Name => 'LDAP Datenquelle',

        Module => 'Kernel::System::CustomerUser::LDAP',

        Params => {

            # ldap host

            Host => 'bay.csuhayward.edu',

            # ldap base dn

            BaseDN => 'ou=seas,o=csuh',

            # search scope (one|sub)

            SSCOPE => 'sub',

#            # The following is valid but would only be necessary if the

#            # anonymous user does NOT have permission to read from the LDAP tree

            UserDN => '',

            UserPw => '',

            # in case you want to add always one filter to each ldap query, use

            # this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter => '(objectclass=user)'

            AlwaysFilter => '',

            # if your frontend is e. g. iso-8859-1 and the charset of your

            # ldap server is utf-8, use this options (if not, ignore it)

#            SourceCharset => 'utf-8',

#            DestCharset => 'iso-8859-1',

            # Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)

            Params => {

                port => 389,

                timeout => 120,

                async => 0,

                version => 3,

            },

        },

        # customer uniq id

        CustomerKey => 'uid',

        # customer #

        CustomerID => 'mail',

        CustomerUserListFields => ['cn', 'mail'],

        CustomerUserSearchFields => ['uid', 'cn', 'mail'],

        CustomerUserSearchPrefix => '',

        CustomerUserSearchSuffix => '*',

        CustomerUserSearchListLimit => 250,

        CustomerUserPostMasterSearchFields => ['mail'],

        CustomerUserNameFields => ['givenname', 'sn'],

        # show now own tickets in customer panel, CompanyTickets

        CustomerUserExcludePrimaryCustomerID => 0,

        # add a ldap filter for valid users (expert setting)

#       CustomerUserValidFilter => '(!(description=gesperrt))',

        # admin can't change customer preferences

        AdminSetPreferences => 0,

        Map => [

            # note: Login, Email and CustomerID needed!

            # var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly

            [ 'UserSalutation', 'Title',      'title',           1, 0, 'var', '', 0 ],

            [ 'UserFirstname',  'Firstname',  'givenname',       1, 1, 'var', '', 0 ],

            [ 'UserLastname',   'Lastname',   'sn',              1, 1, 'var', '', 0 ],

            [ 'UserLogin',      'Username',   'uid',             1, 1, 'var', '', 0 ],

            [ 'UserEmail',      'Email',      'mail',            1, 1, 'var', '', 0 ],

            [ 'UserCustomerID', 'CustomerID', 'mail',            0, 1, 'var', '', 0 ],

#            [ 'UserCustomerIDs', 'CustomerIDs', 'second_customer_ids', 1, 0, 'var', '', 0 ],

            [ 'UserPhone',      'Phone',      'telephonenumber', 1, 0, 'var', '', 0 ],

            [ 'UserAddress',    'Address',    'postaladdress',   1, 0, 'var', '', 0 ],

            [ 'UserComment',    'Comment',    'description',     1, 0, 'var', '', 0 ],

        ],

    };

 

 

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wooooooo soll ich das denn hinpacken? Das bisherige in der config.pl löschen und komplett ersetzen??

 

 

Wäre klasse wenn mir einer eine fertige config.pl schicken könnte ich steig sonst nicht durch ):

 

Danke!