Hallo Ich nutze LDAP Authentisierung bei OTRS, was eigentlich hervorragend funktioniert. Ich würde nun gerne zwei verschiedene BaseDN's verwenden, einen für die Customers und einen für die Admins/Agenten BaseDN for the Agents/Admins: ou=Internal,ou=Users,dc=shift-think,dc=com BaseDN for Customers: ou=External,ou=Users,dc=shift-think,dc=com Die verwendete Konfiguration ist unten beigefügt. Mein Problem ist nun dass OTRS nur die 'Internal' BaseDN überprüft - und so natürlich die Customer in der 'External' BaseDN nicht findet. Wast stimmt hier nicht? Danke und Gruss, Michael # -----------------------------------------------------# # LDAP Authentication: Admin / Agents # -----------------------------------------------------# $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = '127.0.0.1'; $Self->{'AuthModule::LDAP::BaseDN'} = 'ou=Internal,ou=Users,dc=shift-think,dc=com'; $Self->{'AuthModule::LDAP::UID'} = 'uid'; # -----------------------------------------------------# # LDAP Authentication: Customers # -----------------------------------------------------# $Self->{'Customer::AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'Customer::AuthModule::LDAP::Host'} = '127.0.0.1'; $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'ou=External,ou=Users,dc=shift-think,dc=com'; $Self->{'Customer::AuthModule::LDAP::UID'} = 'uid'; $Self->{CustomerUser} = { Module => 'Kernel::System::CustomerUser::LDAP', Params => { Host => '127.0.0.1', BaseDN => 'ou=External,ou=Users,dc=shift-think,dc=com', UID => 'uid', SSCOPE => 'sub', }, # customer uniq id CustomerKey => 'uid', # customer # CustomerID => 'mail', CustomerUserListFields => ['uid', 'cn', 'mail'], CustomerUserSearchFields => ['uid', 'cn', 'mail'], CustomerUserPostMasterSearchFields => ['mail'], CustomerUserNameFields => ['givenname', 'sn'], Map => [ # note: Login, Email and CustomerID needed! # var, frontend, storage, shown, required, storage-type [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ], [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ], [ 'UserLogin', 'Login', 'uid', 1, 1, 'var' ], [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ], [ 'UserCustomerID', 'CustomerID', 'employeeNumber', 0, 1, 'var' ], [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ], [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ], [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ], ], };