Hallo OTRS Nutzer,
 
welche Archivierungsmöglichkeiten gibt es innerhalb OTRS?
 
Wir möchten anhand von vorgegeben Definitionen die Datenbasis automatisch
archivieren/bereinigen (z.B. alle Attachments automatisch archivieren).
 
Noch setzen wir die Version 2.3 ein und die Attachments liegen 'innerhalb' der DB.
 
Demnächst werden wir auf die Version 2.4 upgraden und die Attachments in das
Filesystem ablegen.
 
Als DB-System setzen wir MySQL ein.
 
Hat jemand aus der Community eine Idee oder eine Lösung?
 
Danke für alle Tips.
 
 
 
 
Mit freundlichen Gruessen /  With kind regards


    i. A. Holger Erb
European  IT  Assistant

MSX International GmbH
The Smart Alternative  >>>

Stolberger Strasse 309 - 311
50933 Cologne  -  Germany

Phone:         +4922194700141
Fax:             +4922194700134
Mobile:        +491638471062
E-Mail:         herb@msxi-euro.com
Internet:      www.msxi-euro.com

Copyright: MSX International GmbH, Stolberger Strasse 309 - 311, 50933 Köln

E-Mail: Germany@msxi-euro.com

Tel. +49221947000  /  Fax +4922194700110
Geschäftsführer:
Frederick K. Minturn

Amtsgericht Köln - HRB 29505

Ust-Id.: DE 206 280 654 - Steuer-Nr. 223/5813/2552


P Before printing this email, think if it is really needed. Green-IT


=====================================================================
MSX International | Global Provider of Outsourced Integrated Business Solutions @ www.msxi-euro.com

This email and any files transmitted with it are confidential and intended solely for the use of the individual
or entity to whom they are addressed. This message contains confidential information and is intended only
for the individual named. If you are not the named addressee you should not disseminate, distribute or copy
this e-mail. Please notify the sender immediately by e-mail and delete this e-mail from your system. If you
are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in
reliance on the contents of this information is strictly prohibited.

Warning: Although MSX International has taken reasonable precautions to ensure no viruses are present
in this email, the company cannot accept responsibility for any loss or damage arising from the use
of this email or attachments. We do not accept or send attachments of the type exe, vbs, scr or bat due to
the increased virus risk they contain. These types of attachments will be stripped from the message.
=====================================================================
Company Registration Numbers:

UK, Ireland, Finland, Norway & Denmark - 1949542
Germany & Switzerland - HRB 29505
Germany Techservices - HRB 55978
Sweden - 516402-6832
Sweden AB - 556616-3431
Belgium - N.N.: 0851 412 550
Netherlands - 30210212
Austria - FN 287492H
Spain -
Italy - 12764340159
France - 444 713 986 00032
Ireland Technical Training Academy - 808746972
Czechia - C 119617