RE: [otrs-de] Delete über Generic Agent klappt nicht

23 Jan 2004


      Hi Robert,
habs mittlerweile auch hinbekommen. War ein bisschen schnell mit der Mail.
Trotzdem Danke.

Gruß und schönes Wochenende
Benjamin

Robert Kehl wrote:
...
On Friday, January 23, 2004 5:47 PM
Benjamin.Zoeller@salt-solutions.de
 wrote:
...
'delete' => {
      # get all tickets with this properties
      Queue => 'Delete',
      # new ticket properties (no option is required, use just the
      options # witch should be changed!)
      New => {
        # DELETE!
        Delete => 1,
     },
   },
...
Was ist da falsch die Queue heißt delete. Und alle Tickets die darin
sind, sind bereits geschlossen.
'delete' => {
      Queue => 'delete',
      States => ['closed successful', 'closed unsuccessful'],
      Locks => ['unlock'],
      New => {
        Delete => 1,
     },
   },
hth,
Robert Kehl

RE: [otrs-de] Delete über Generic Agent klappt nicht

Benjamin.Zoeller＠salt-solutions.de