Hallo Liste, anbei die Fehlermeldung, die kommt wenn ein Ticket auf dem Exchange zur Abholung bereit liegt. Wenn diese Fehlermeldung kam, kommt danach nur noch "no messages on server". Ich habe noch nicht auf dem Exchange schauen können, aber sieht so aus, als ob OTRS die mails abruft und dann ins Nirvana schickt?! Hier die Fehlermeldung (OTRS 2.1.7): Unrecognized escape \F passed through in regex; marked by <-- HERE in m/\F <-- HERE TE.de/ at /opt/otrs/Kernel/System/PostMaster/Filter/Match.pm line 58. Unrecognized escape \m passed through in regex; marked by <-- HERE in m/\m <-- HERE ed.uni-tuebingen.de/ at /opt/otrs/Kernel/System/PostMaster/Filter/Match.pm line 58. Malformed UTF-8 character (unexpected non-continuation byte 0x68, immediately after start byte 0xf6) in pattern match (m//) at /opt/otrs/Kernel/System/PostMaster/Filter/Match.pm line 58. ERROR: OTRS-PM3-07 Perl: 5.8.8 OS: linux Time: Fri Aug 10 10:12:02 2007 Message: No TypeID for BELL not defined found! Traceback (30192): Module: Kernel::System::Ticket::PriorityLookup (v1.233.2.2) Line: 3571 Module: Kernel::System::Ticket::TicketCreate (v1.233.2.2) Line: 348 Module: Kernel::System::PostMaster::NewTicket::Run (v1.58) Line: 152 Module: Kernel::System::PostMaster::Run (v1.60) Line: 246 Module: main::FetchMail (v1.23) Line: 206 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.23) Line: 125 Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/Ticket.pm line 379. DBD::mysql::db do failed: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' 1, 0, 1186733522, 0, 1, '2007-08-10 10:12:02', 1, '2007-08-10 10:12:02', 1)' at line 1 at /opt/otrs/Kernel/System/DB.pm line 372. ERROR: OTRS-PM3-07 Perl: 5.8.8 OS: linux Time: Fri Aug 10 10:12:02 2007 Message: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' 1, 0, 1186733522, 0, 1, '2007-08-10 10:12:02', 1, '2007-08-10 10:12:02', 1)' at line 1, SQL: 'INSERT INTO ticket (tn, title, create_time_unix, queue_id, ticket_lock_id, user_id, responsible_user_id, group_id, ticket_priority_id, ticket_state_id, ticket_answered, escalation_start_time, timeout, valid_id, create_time, create_by, change_time, change_by) VALUES ('2007081007000389', '[support] test', 1186733522, 3, 1, 1, 1, 1, , 1, 0, 1186733522, 0, 1, '2007-08-10 10:12:02', 1, '2007-08-10 10:12:02', 1)' Traceback (30192): Module: Kernel::System::Ticket::TicketCreate (v1.233.2.2) Line: 387 Module: Kernel::System::PostMaster::NewTicket::Run (v1.58) Line: 152 Module: Kernel::System::PostMaster::Run (v1.60) Line: 246 Module: main::FetchMail (v1.23) Line: 206 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.23) Line: 125 ERROR: OTRS-PM3-07 Perl: 5.8.8 OS: linux Time: Fri Aug 10 10:12:02 2007 Message: create db record failed!!! Traceback (30192): Module: Kernel::System::Ticket::TicketCreate (v1.233.2.2) Line: 428 Module: Kernel::System::PostMaster::NewTicket::Run (v1.58) Line: 152 Module: Kernel::System::PostMaster::Run (v1.60) Line: 246 Module: main::FetchMail (v1.23) Line: 206 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.23) Line: 125 Message 1/1 (ticket@192.168.168.21) Connection to 192.168.168.21 closed. Mit freundlichen Grüßen / Best Regards Tim Böhmert