Hi,

gerne ;)

Anbei die httpd.conf vom Apache und die apache2-httpd-new.include.conf von otrs:

##########
httpd.conf:
##########

ServerRoot "C:/PROGRA~1/OTRS/Apache"
Listen 80
LoadModule actions_module modules/mod_actions.so
LoadModule alias_module modules/mod_alias.so
LoadModule asis_module modules/mod_asis.so
LoadModule auth_basic_module modules/mod_auth_basic.so
#LoadModule auth_digest_module modules/mod_auth_digest.so
#LoadModule authn_alias_module modules/mod_authn_alias.so
#LoadModule authn_anon_module modules/mod_authn_anon.so
#LoadModule authn_dbd_module modules/mod_authn_dbd.so
#LoadModule authn_dbm_module modules/mod_authn_dbm.so
LoadModule authn_default_module modules/mod_authn_default.so
LoadModule authn_file_module modules/mod_authn_file.so
#LoadModule authnz_ldap_module modules/mod_authnz_ldap.so
#LoadModule authz_dbm_module modules/mod_authz_dbm.so
LoadModule authz_default_module modules/mod_authz_default.so
LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
LoadModule authz_host_module modules/mod_authz_host.so
#LoadModule authz_owner_module modules/mod_authz_owner.so
LoadModule authz_user_module modules/mod_authz_user.so
LoadModule autoindex_module modules/mod_autoindex.so
#LoadModule cache_module modules/mod_cache.so
#LoadModule cern_meta_module modules/mod_cern_meta.so
LoadModule cgi_module modules/mod_cgi.so
#LoadModule charset_lite_module modules/mod_charset_lite.so
#LoadModule dav_module modules/mod_dav.so
#LoadModule dav_fs_module modules/mod_dav_fs.so
#LoadModule dav_lock_module modules/mod_dav_lock.so
#LoadModule dbd_module modules/mod_dbd.so
#LoadModule deflate_module modules/mod_deflate.so
LoadModule dir_module modules/mod_dir.so
#LoadModule disk_cache_module modules/mod_disk_cache.so
#LoadModule dumpio_module modules/mod_dumpio.so
LoadModule env_module modules/mod_env.so
#LoadModule expires_module modules/mod_expires.so
#LoadModule ext_filter_module modules/mod_ext_filter.so
#LoadModule file_cache_module modules/mod_file_cache.so
#LoadModule filter_module modules/mod_filter.so
#LoadModule headers_module modules/mod_headers.so
#LoadModule ident_module modules/mod_ident.so
#LoadModule imagemap_module modules/mod_imagemap.so
LoadModule include_module modules/mod_include.so
#LoadModule info_module modules/mod_info.so
LoadModule isapi_module modules/mod_isapi.so
#LoadModule ldap_module modules/mod_ldap.so
#LoadModule logio_module modules/mod_logio.so
LoadModule log_config_module modules/mod_log_config.so
#LoadModule log_forensic_module modules/mod_log_forensic.so
#LoadModule mem_cache_module modules/mod_mem_cache.so
LoadModule mime_module modules/mod_mime.so
#LoadModule mime_magic_module modules/mod_mime_magic.so
LoadModule negotiation_module modules/mod_negotiation.so
#LoadModule proxy_module modules/mod_proxy.so
#LoadModule proxy_ajp_module modules/mod_proxy_ajp.so
#LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
#LoadModule proxy_connect_module modules/mod_proxy_connect.so
#LoadModule proxy_ftp_module modules/mod_proxy_ftp.so
#LoadModule proxy_http_module modules/mod_proxy_http.so
#LoadModule rewrite_module modules/mod_rewrite.so
LoadModule setenvif_module modules/mod_setenvif.so
#LoadModule speling_module modules/mod_speling.so
#LoadModule ssl_module modules/mod_ssl.so
#LoadModule status_module modules/mod_status.so
#LoadModule substitute_module modules/mod_substitute.so
#LoadModule unique_id_module modules/mod_unique_id.so
#LoadModule userdir_module modules/mod_userdir.so
#LoadModule usertrack_module modules/mod_usertrack.so
#LoadModule version_module modules/mod_version.so
#LoadModule vhost_alias_module modules/mod_vhost_alias.so

<IfModule !mpm_netware_module>
<IfModule !mpm_winnt_module>
User daemon
Group daemon

</IfModule>
</IfModule>

ServerAdmin webmaster@somenet.com
DocumentRoot "C:/PROGRA~1/OTRS/Apache/htdocs"

<Directory />
    Options FollowSymLinks
    AllowOverride None
    Order deny,allow
    Deny from all
</Directory>

<Directory "C:/PROGRA~1/OTRS/Apache/htdocs">
    #
    # Possible values for the Options directive are "None", "All",
    # or any combination of:
    #   Indexes Includes FollowSymLinks SymLinksifOwnerMatch ExecCGI MultiViews
    #
    # Note that "MultiViews" must be named *explicitly* --- "Options All"
    # doesn't give it to you.
    #
    # The Options directive is both complicated and important.  Please see
    # http://httpd.apache.org/docs/2.2/mod/core.html#options
    # for more information.
    #
    Options Indexes FollowSymLinks

    #
    # AllowOverride controls what directives may be placed in .htaccess files.
    # It can be "All", "None", or any combination of the keywords:
    #   Options FileInfo AuthConfig Limit
    #
    AllowOverride None

    #
    # Controls who can get stuff from this server.
    #
    Order allow,deny
    Allow from all

</Directory>


<IfModule dir_module>
    DirectoryIndex index.html
</IfModule>

<FilesMatch "^\.ht">
    Order allow,deny
    Deny from all
    Satisfy All
</FilesMatch>

ErrorLog "logs/error.log"

LogLevel warn

<IfModule log_config_module>
    #
    # The following directives define some format nicknames for use with
    # a CustomLog directive (see below).
    #
    LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
    LogFormat "%h %l %u %t \"%r\" %>s %b" common

    <IfModule logio_module>
      # You need to enable mod_logio.c to use %I and %O
      LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio
    </IfModule>

    #
    # The location and format of the access logfile (Common Logfile Format).
    # If you do not define any access logfiles within a <VirtualHost>
    # container, they will be logged here.  Contrariwise, if you *do*
    # define per-<VirtualHost> access logfiles, transactions will be
    # logged therein and *not* in this file.
    #
    CustomLog "logs/access.log" common

    #
    # If you prefer a logfile with access, agent, and referer information
    # (Combined Logfile Format) you can use the following directive.
    #
    #CustomLog "logs/access.log" combined
</IfModule>

<IfModule alias_module>
   
    ScriptAlias /cgi-bin/ "C:/PROGRA~1/OTRS/Apache/cgi-bin/"

</IfModule>

<IfModule cgid_module>
    #
    # ScriptSock: On threaded servers, designate the path to the UNIX
    # socket used to communicate with the CGI daemon of mod_cgid.
    #
    #Scriptsock logs/cgisock
</IfModule>

#
# "C:/PROGRA~1/OTRS/Apache/cgi-bin" should be changed to whatever your ScriptAliased
# CGI directory exists, if you have that configured.
#
<Directory "C:/PROGRA~1/OTRS/Apache/cgi-bin">
    AllowOverride None
    Options None
    Order allow,deny
    Allow from all
</Directory>


DefaultType text/plain

<IfModule mime_module>
    #
    # TypesConfig points to the file containing the list of mappings from
    # filename extension to MIME-type.
    #
    TypesConfig conf/mime.types

    #
    # AddType allows you to add to or override the MIME configuration
    # file specified in TypesConfig for specific file types.
    #
    #AddType application/x-gzip .tgz
    #
    # AddEncoding allows you to have certain browsers uncompress
    # information on the fly. Note: Not all browsers support this.
    #
    #AddEncoding x-compress .Z
    #AddEncoding x-gzip .gz .tgz
    #
    # If the AddEncoding directives above are commented-out, then you
    # probably should define those extensions to indicate media types:
    #
    AddType application/x-compress .Z
    AddType application/x-gzip .gz .tgz

    #
    # AddHandler allows you to map certain file extensions to "handlers":
    # actions unrelated to filetype. These can be either built into the server
    # or added with the Action directive (see below)
    #
    # To use CGI scripts outside of ScriptAliased directories:
    # (You will also need to add "ExecCGI" to the "Options" directive.)
    #
    #AddHandler cgi-script .cgi

    # For type maps (negotiated resources):
    #AddHandler type-map var

    #
    # Filters allow you to process content before it is sent to the client.
    #
    # To parse .shtml files for server-side includes (SSI):
    # (You will also need to add "Includes" to the "Options" directive.)
    #
    #AddType text/html .shtml
    #AddOutputFilter INCLUDES .shtml
</IfModule>


<IfModule ssl_module>
SSLRandomSeed startup builtin
SSLRandomSeed connect builtin
</IfModule>

# ---
# OTRS configuration
# ---

# load mod_perl
LoadFile 'C:/PROGRA~1/OTRS/StrawberryPerl/perl/bin/perl510.dll'
LoadModule perl_module modules/mod_perl.so

# include the OTRS configuration
Include 'C:/PROGRA~1/OTRS/OTRS/scripts/apache2-httpd-new.include.conf'

# ---




###########################
apache2-httpd-new.include.conf:
###########################

# --
# added for OTRS (http://otrs.org/)
# $Id: apache2-httpd-new.include.conf,v 1.3 2007/04/16 12:11:53 martin Exp $
# --

# agent, admin and customer frontend
ScriptAlias /otrs/ "C:/PROGRA~1/OTRS/OTRS/bin/cgi-bin/"
Alias /otrs-web/ "C:/PROGRA~1/OTRS/OTRS/var/httpd/htdocs/"

# if mod_perl is used
<IfModule mod_perl.c>

    # load all otrs modules
    Perlrequire C:/PROGRA~1/OTRS/OTRS/scripts/apache2-perl-startup.pl

    # Apache::Reload - Reload Perl Modules when Changed on Disk
    PerlModule Apache2::Reload
    PerlInitHandler Apache2::Reload
    PerlModule Apache2::RequestRec

    # set mod_perl2 options
    <Location /otrs>
#        ErrorDocument 403 /otrs/customer.pl
        ErrorDocument 403 /otrs/index.pl
        SetHandler  perl-script
        PerlResponseHandler ModPerl::Registry
        Options +ExecCGI
        PerlOptions +ParseHeaders
        PerlOptions +SetupEnv
##        Order allow,deny
        Allow from all
    </Location>

</IfModule>

# directory settings
<Directory "C:/PROGRA~1/OTRS/OTRS/bin/cgi-bin/">
    AllowOverride None
    Options +ExecCGI -Includes
##    Order allow,deny
    Allow from all
</Directory>
<Directory "C:/PROGRA~1/OTRS/OTRS/var/httpd/htdocs/">
    AllowOverride None
##    Order allow,deny
    Allow from all
</Directory>

# MaxRequestsPerChild (so no apache child will be to big!)
MaxRequestsPerChild 400



Gruß
Stephan


otrs-de-bounces@otrs.org schrieb am 22.01.2009 11:23:46:

> [Bild entfernt]
>
> Re: [otrs-de] Zugriff auf OTRS nur per http://localhost?
>
> Matthias Schojohann
>
> an:
>
> User questions and discussions about OTRS.org in German
>
> 22.01.2009 11:35
>
> Gesendet von:
>
> otrs-de-bounces@otrs.org
>
> Bitte Antwort an "User questions and discussions about OTRS.org in German"
>
> Moin Stephan,
>  
> zeig uns doch mal deine apache config.
>  
> Gruß, Matze
> -----Ursprüngliche Nachricht-----
> Von: otrs-de-bounces@otrs.org [mailto:otrs-de-bounces@otrs.org]Im Auftrag von
> Stephan.Pienitz@albertinen.de
> Gesendet: Donnerstag, 22. Januar 2009 10:09
> An: otrs-de@otrs.org
> Betreff: [otrs-de] Zugriff auf OTRS nur per http://localhost?

> Hi,
>  
> ich habe folgendes Problem:
> Ich habe otrs (2.3.3) auf einer Windows-Maschine installiert
> (standard-Installation, keine Änderungen).
>  
> per http://localhost/otrs kann ich auch problemlos mit dem System arbeiten.
> Sobald ich aber versuche von einer anderen Maschine im Netzwerk auf
> das OTRS zuzugreifen
> wird der Server sehr langsam (für ca. 2 Minuten) und ich kann die
> Seite nicht aufrufen.
>  
> Ein Aufruf von http://<ipzumserver>/ funktioniert ohne Probleme und
> ich lese die Nachricht vom Apache (It works). Sobald ich dann zum
> Unterordner otrs (http://<ipzumserver>/otrs) wechsel, wird alles
> wieder langsam und es wird nichts angezeigt.
>  
> Auch wenn ich statt der IP den Netzwerknamen nehme das selbe Problem.
>  
> Mir kommt es so vor, als wenn otrs Zugriffe von extern blockt, da
> der Apache ja grundsätzlich Verbindungen von aussen zulässt. Nur
> halt auf das otrs nicht.
>  
> Ich habe die Installation schon auf verschiedenen Systemen
> (unterschiedliche Hard- und Software) installiert aber immer wieder das Selbe.
>  
> Vielleicht hat jemand einen Tipp?
>  
> Danke! Stephan
>  
>
>
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