Hallo,
ich würde mal bei der Fehlermeldung mal folgendes
versuchen:
#The following is valid but would only be necessary
if the

#anonymous user do NOT have permission to read from the LDAP tree

$Self->{'AuthModule::LDAP::SearchUserDN'} = 'uid=otrsldap,ou=Users,dc=domäne,dc=local';

$Self->{'AuthModule::LDAP::SearchUserPw'} = 'Passwort123';
Kann sein, dass 'ou=Users,dc=domäne,dc=local' bei
einer Windows Domäne abweicht.
Am besten mal ein ldapsearch über die AD laufen lassen
und die richtige DN des otrsldap Users rausfinden.
otrs-de-bounces@otrs.org wrote on 29.07.2010 11:31:55:

> Re: [otrs-de] AD-Anbindung
> 

> Boris Wagener 
> 

> to:
> 

> User questions and discussions about OTRS.org in German 
> 

> 29.07.2010 11:32
> 

> Sent by:
> 

> otrs-de-bounces@otrs.org
> 

> [image removed] 
> 

> From:
> 

> "Boris Wagener" <BorisWagener@gmx.de>
> 

> To:
> 

> "User questions and discussions about OTRS.org in German"
<otrs-de@otrs.org>
> 

> Sent by:
> 

> otrs-de-bounces@otrs.org
> 

> Please respond to "User questions and discussions about OTRS.org
in 

> German" <otrs-de@otrs.org>
> 

> Hallo

> wir sind etwas weiter gekommen. 

> OTRS merkt jetzt schonmal daß wir per LDAP uthentifizieren wollen.

> Aber es geht immernoch nichtz.

> 

> Fehlermeldung:

> Jul 29 13:25:26 COOCGNOTRS001 OTRS-CGI-10[11680]: [Error]

> [Kernel::System::Auth::LDAP::Auth][Line:215]: Search failed! 

> 0000208D: NameErr: DSID-0310020A, prob$

> Jul 29 13:25:26 COOCGNOTRS001 OTRS-CGI-10[11680]: [Error]

> [Kernel::System::User::UserLookup][Line:696]: No UserID found for
'otrsldap'!

> 

> 

> Config.pm:

>     ##agent

> 

>     #Enable LDAP authentication for Customers / Users

>     $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';

>     $Self->{'AuthModule::LDAP::Host'} = 'ServerIP';

>     $Self->{'AuthModule::LDAP::BaseDN'} = 'ou=Users,dc=domäne,dc=local';

>     $Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName';

> 

>     #The following is valid but would only be necessary
if the

>     #anonymous user do NOT have permission to read from
the LDAP tree

>     $Self->{'AuthModule::LDAP::SearchUserDN'} = 'otrsldap';

>     $Self->{'AuthModule::LDAP::SearchUserPw'} = 'Passwort123';

> 

>     # UserSyncLDAPMap

>     # (map if agent should create/synced from LDAP to DB
after login)

>     $Self->{UserSyncLDAPMap} = {

>     # DB -> LDAP

>     UserFirstname => 'givenName',

>     UserLastname => 'sn',

>     UserEmail => 'mail',

>     };

> 

>     # UserSyncLDAPGroups

>     # (If "LDAP" was selected="selected"
for AuthModule, you can specify

>     # initial user groups for first login.)

>     $Self->{UserSyncLDAPGroups} = [

>     'users',

>     ];

> 

>     # UserTable

>     $Self->{DatabaseUserTable} = 'users';

>     $Self->{DatabaseUserTableUserID} = 'id';

>     $Self->{DatabaseUserTableUserPW} = 'pw';

>     $Self->{DatabaseUserTableUser} = 'login';

> 

>     ##ende agent

>     ##customer

>     #Enable LDAP authentication for Customers / Users

>     $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';

>     $Self->{'Customer::AuthModule::LDAP::Host'} = 'ServerIP';

>     $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 

> 'ou=Users,dc=domäne,dc=local';

>     $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';

> 

>     #The following is valid but would only be necessary
if the

>     #anonymous user do NOT have permission to read from
the LDAP tree

>     $Self->{'Customer::AuthModule::LDAP::SearchUserDN'}
= 'otrsldap';

>     $Self->{'Customer::AuthModule::LDAP::SearchUserPw'}
= 'Passwort123';

> 

>  #CustomerUser

>     #(customer user database backend and settings)

>     $Self->{CustomerUser} = {

>     Module => 'Kernel::System::CustomerUser::LDAP',

>     Params => {

>     Host => 'ServerIP',

>     BaseDN => 'OU=Users,dc=domäne,DC=local',

>     SSCOPE => 'sub',

>     UserDN =>'otrsldap',

>     UserPw => 'Passwort123',

>     },

>     # customer unique id

>     CustomerKey => 'sAMAccountName',

>     # customer #

>     CustomerID => 'mail',

>     CustomerUserListFields => ['sAMAccountName', 'cn',
'mail'],

>     CustomerUserSearchFields => ['sAMAccountName', 'cn',
'mail'],

>     CustomerUserSearchPrefix => '',

>     CustomerUserSearchSuffix => '*',

>     CustomerUserSearchListLimit => 250,

>     CustomerUserPostMasterSearchFields => ['mail'],

>     CustomerUserNameFields => ['givenname', 'sn'],

>     Map => [

>     # note: Login, Email and CustomerID needed!

>     # var, frontend, storage, shown, required, storage-type

>     #[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],

>     [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var'
],

>     [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],

>     [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var'
],

>     [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],

>     [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var'
],

>     [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var'
],

>     #[ 'UserAddress', 'Address', 'postaladdress', 1, 0,
'var' ],

>     #[ 'UserComment', 'Comment', 'description', 1, 0, 'var'
],

>     ],

>     };

>     ##ende customer

> 

> Der otrsldap- User ist Domänen- Benutzer und auch Konten-Operator.

> Und in der Windows- Authzentifizierungszugriffsgruppe.

> 

> Hat noch jemand eine Idee?

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