beim ticket schließen, warten, notiz kommt internal server error: [Mon Apr 02 10:16:01 2012] [error] Can't locate object method "TicketFreeTextGet" via package "Kernel::System::Ticket" at /opt/otrs//Kernel/Modules/AgentTicketClose.pm line 664.\n [Mon Apr 02 10:43:10 2012] [error] Can't locate object method "TicketFreeTextGet" via package "Kernel::System::Ticket" at /opt/otrs//Kernel/Modules/AgentTicketPending.pm line 664.\n 66. [Mon Apr 02 10:44:21 2012] [error] Can't locate object method "TicketFreeTextGet" via package "Kernel::System::Ticket" at /opt/otrs//Kernel/Modules/AgentTicketNote.pm line 664.\n + diverse: [Mon Apr 2 10:44:08 2012] -e: Malformed UTF-8 character (unexpected non-continuation byte 0x72, immediately after start byte 0xe4) in substitution (s///) at /opt/otrs//Kernel/Output/HTML/Layout.pm line 666. (ich glaube jedoch nicht, dass das fürs erste relevant ist) otrs-3.1.3-03.noarch.rpm otrs itsm: 3.1.2 mysql version: 5.5.22 vorhergegangenes: update 2.4.9 + itsm 2.1 => otrs 3.0 (mit div. db scripts) otrs 3.0 => otrs 3.1 update otrs itsm pakete (update lt anleitung mit div. DBUpdate scripts von 2.4 auf 3 und von 3.0 auf 3.1 durchgeführt) gugler* goes Cradle to Cradle (R): So wuerde die Natur drucken: http://www.gugler.at/cradletocradle