
Hallo, bei dem Versuch, lt. Anleitung, die Anmeldung auf LDAP umzustellen, erhalten wir folgenden Fehler: Can't locate object method "new" via package "Kernel::System::CustomerUser::LDAP" at /opt/otrs//Kernel/System/CustomerUser.pm line 42. Es erscheint nicht die Anmeldemaske. Unsere Konfiguration (config.pm) lautet wie folgt: # LDAP Authentifizierungsmodul $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = 'host'; $Self->{'AuthModule::LDAP::BaseDN'} = 'o=org'; $Self->{'AuthModule::LDAP::UID'} = 'UID'; # Einstellungen fuer LDAP Search-User $Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=user,o=org'; $Self->{'AuthModule::LDAP::SearchUserPw'} = 'pw'; $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP'; $Self->{'Customer::AuthModule::LDAP::Host'} = 'host'; $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'ou=users,o=org'; $Self->{'Customer::AuthModule::LDAP::UID'} = 'UID'; $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=user,o=org'; $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'pw'; $Self->{CustomerUser} = { Module => 'Kernel::System::CustomerUser::LDAP', Params => { Host => 'host', BaseDN => 'ou=users,o=org', SSCOPE => 'sub', UserDN => 'cn=user,o=org', UserPw => 'pw', }, CustomerKey => 'UID', CustomerID => 'mail', CustomerUserListFields => ['UID', 'cn', 'mail'], CustomerUserSearchFields => ['UID', 'cn', 'mail'], CustomerUserPostMasterSearchFields => ['mail'], CustomerUserNameFields => ['givenname', 'sn'], Map => [ # note: Login, Email and CustomerID needed! # var, frontend, storage, shown, required, storage-type # [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ], [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ], [ 'UserLogin', 'Login', 'UID', 1, 1, 'var' ], [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ], [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ], # [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ], # [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ], # [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ], ], }; Hat jemand eine Idee woran das liegen könnte? /ps