AW: [otrs-de] AutoAntwortDesign--> problem beim verändern!

17 Jun 2005

      Hallo Christian,

Hier mein Datei:

# --
# Kernel/Config.pm - Config file for OTRS kernel
# Copyright (C) 2001-2004 Martin Edenhofer 
# --
# $Id: Config.pm.dist,v 1.13 2004/08/10 06:56:39 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
#  Note:
#
#  -->> OTRS does have a lot of config settings. For more settings
#       (Notifications, TicketViewAccelerator, TicketNumberGenerator,
#       LDAP, PostMaster, Session, Preferences, ...) see
#       Kernel/Config/Defaults.pm and copy your wanted lines into "this"
#       config file. This file will not be changed on update!
#
# --
package Kernel::Config;
# --
sub Load {
    my $Self = shift;
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
    #                                                      #
    #         Start of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #

    # ---------------------------------------------------- #
    # fs root directory
    # ---------------------------------------------------- #
    $Self->{Home} = '/opt/otrs';

    # **************************************************** #
    # insert your own config settings "here"               #
    # config settings taken from Kernel/Config/Defaults.pm #
    # **************************************************** #
    # $Self->{SessionUseCookie} = 0;
    # $Self->{CheckMXRecord} = 1;

    # **************************************************** #

    # ---------------------------------------------------- #
    # data inserted by installer                           #
    # ---------------------------------------------------- #
    # $DIBI$
    $Self->{TicketNumberGenerator} =
'Kernel::System::Ticket::Number::DateChecksum';
    $Self->{LogModule::LogFile} = '/tmp/otrs.log';
    $Self->{LogModule} = 'Kernel::System::Log::SysLog';
    $Self->{DefaultLanguage} = 'de';
    $Self->{DefaultCharset} = 'iso-8859-1'

    #----------------------------------------------------- #
    # ms_style
    #----------------------------------------------------- #
    #
#    $Self->{ResponseFormat} = '$Data{"Salutation"}
#    $Data{"StdResponse"}
#    $Data{"Signature"}
#    $Data{"OrigFrom"} $Text{"wrote"}:
#    $Data{"Body"}
#';
    # ---------------------------------------------------- #
    #                                                      #
    #           End of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
}

# ---------------------------------------------------- #
# needed system stuff (don't edit this)                #
# ---------------------------------------------------- #
use strict;
use vars qw(@ISA $VERSION);
use Kernel::Config::Defaults;
push (@ISA, 'Kernel::Config::Defaults');
$VERSION = '$Revision: 1.13 $';
$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;
# -----------------------------------------------------#

1;

--------------------------------------------------------------------

So sobald ich nun die Raute Kästechen enferne und es aktieveire, spinnt das
Design meines Shopsystem!!
Warum?

Danke für deine Unterstützung!

-----Ursprüngliche Nachricht-----
Von: otrs-de-bounces@otrs.org [mailto:otrs-de-bounces@otrs.org] Im Auftrag
von Christian Schoepplein
Gesendet: Donnerstag, 16. Juni 2005 16:36
An: User questions and discussions about OTRS.org in German
Betreff: Re: [otrs-de] AutoAntwortDesign--> problem beim verändern!

Hi Michele,

On Wed, Jun 15, 2005 at 10:34:13AM +0200, Michele Bonadio (Bike o' bello)
wrote:
...
Ich hab in der Docu gelesen das man im Kernel/Config.pm Das Design der 
Antwortmail verändern kann!
Quasi so:
# ms_style
   $Self->{ResponseFormat} = '$Data{"Salutation"}
   $Data{"StdResponse"}
   $Data{"Signature"}
   $Data{"OrigFrom"} $Text{"wrote"}:
   $Data{"Body"}
';
Der Eintrag sieht IMHO gut aus.
...
So wenn ich das tue spinnt mein Design von Meinem Shop System!!
Warum passiert sowas? Was mach ich falsch!?
Hast du den Eintrag, so wie er oben steht, 1:1 übernommen? Kannst du bitte
deine Config.pm posten (ohne das Kennwort für die Datenbank!!!!), denn nur
so kann man sehen, was da falsch läuft.

Viele Grüße,
Christian

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