Weil danach gefragt wurde: Features for OTRS 1.3 ===================== General: -------- o new Stats Framework (easy to create own stats modules) o WebInterface for GenericAgent o WebInterface for PostMaster filter o Ticket Bulk feature o new PreApplicationModule layer for agent and customer interface, usable for login info changes, welcome messages or license infos o new notification module for customer panel (like existing notification module layer for agent interface) o new Radios authentication modules o improved customer panel with fulltext search o improved customer panel with icons o added customer panel MyTickets and CompanyTickets feature o added mulit serach options to customer serach e. g. "name+phone" in customer search o added multi customer id support o added tags for salutatuion, signateure and std. responses o added global TimeZone feature Email handling: --------------- o added follow up check feature based on references and in-reply-to header o new auto convert of incoming html only emails to text/plain Frontend: --------- o new language translations o new .dtl Block feature o new .dtl Include feature o new language custom and module translations files o html application output filter layer o attachment size is now shown o ticket_history is now with i18n support Session: -------- o new session config option, MaxSessionIdleTime o new session config option, SessionUseCookieAfterBrowserClose to keep cookies in browser (after closing the browser) till expiration of session (default is 0). System: ------- o new feature to use crypted database password option in Kernel/Config.pm o improved utf-8 support o improved database handling of large objects o improved otrs LDAP modules with AlwaysFilter and Charset options Key-Features for OTRS 2.0 ========================= o Workflow feature o Ticket ACL feature o Role feature o Master Ticket feature o "Real Delete Options" in AdminInterface o SMIME support o PGP support Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!