Hi Christoph, On Fr, Jul 29, 2005 at 10:51:18 +0200, Christoph Kaulich wrote:

ich habe in 2.0.0beta6 für das Kundenmodul

# WebMaxFileUpload # (Max size for browser file uploads - default 5 MB) $Self->{WebMaxFileUpload} = 1024 * 1024 * 50;

eingestellt und in der my.cnf

port = 3306 socket = /var/lib/mysql/mysql.sock skip-locking key_buffer = 16M max_allowed_packet = 50M table_cache = 64 sort_buffer_size = 512K net_buffer_length = 8K myisam_sort_buffer_size = 8M

Trotzdem bekomme ich folgende Fehlermeldung:

[Fri Jul 29 10:43:38 2005] -e: DBD::mysql::db do failed: Got a packet bigger than 'max_allowed_packet' at /opt/otrs//Kernel/System/DB.pm line 330, <fh00001d3plot> line 177603. ERROR: OTRS-CGI-10 Perl: 5.8.1 OS: linux Time: Fri Jul 29 10:43:40 2005

Message: Got a packet bigger than 'max_allowed_packet', SQL: 'INSERT INTO article_attachment (article_id, filename, content_type, content_size, content, create_time, create_by, change_time, change_by) VALUES (14465, 'd3plot', 'application/octet-stream', '38146048', ?, current_timestamp, 1, current_timestamp, 1)'

Traceback (27887): Module: Kernel::System::Ticket::ArticleStorageDB::ArticleWriteAttachment (v1.25) Line: 208 Module: Kernel::Modules::CustomerTicketMessage::Run (v1.3) Line: 246 Module: Kernel::System::Web::InterfaceCustomer::Run (v1.5) Line: 675 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler (v) Line: 48 Module: (eval) (v1.36) Line: 184 Module: ModPerl::RegistryCooker::run (v1.36) Line: 184 Module: ModPerl::RegistryCooker::default_handler (v1.36) Line: 154 Module: ModPerl::Registry::handler (v1.99) Line: 16

Welchen Schalter muß ich den da noch drehen?

Du nutzt mod_perl. Hast du den Webserver nach der Änderung neu gestartet? Ciao, Christian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!