Perl LDAP Modul ist installiert. Apache error_log: [Tue Apr 12 07:26:36 2005] [error] syntax error at /opt/otrs//Kernel/Config.pm line 92, near "BaseDN"\nCompilation failed in require at /opt/otrs/scripts/apache2-perl-startup.pl line 28.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 28.\nCompilation failed in require at (eval 4) line 1.\n [Tue Apr 12 07:26:36 2005] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server 190.100.110.230:0, exiting...

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markus.ruecker@otrs.de 11.04.2005 14:15:15 >>> Hallo,

Was sagt denn das Apache Log dazu? Ist das perl_ldap Modul installiert? Am besten du rufst mal /opt/otrs/bin/otrs.checkModules auf. Gruß, Markus Rücker -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!

-----Original Message----- From: otrs-de-bounces@otrs.org [mailto:otrs-de-bounces@otrs.org] On Behalf Of Udo Mowinski Sent: Monday, April 11, 2005 2:10 PM To: otrs-de@otrs.org Subject: [otrs-de] NDS/eDirectory - Kunden per LDAP anzeigen

Hallo,

ich schaffe es leider nicht, OTRS dazu zu bringen, sämtliche Mitarbeiter als Kunden per LDAP anzuzeigen. Wir setzen NetWare 6.5 ein. OTRS läuft in der aktuellsten Version unter SuSE Pro 9.2.

Ich habe folgendes versucht (Kernel/Config.pm):

# CustomerUser # (customer user ldap backend and settings) $Self->{CustomerUser} = { Module => 'Kernel::System::CustomerUser::LDAP', Params => { # ldap host Host => '190.100.112.205', # ldap base dn BaseDN => 'ou=hamburg,o=hm', # search scope (one|sub) SSCOPE => 'sub', # The following is valid but would only be necessary if the # anonymous user does NOT have permission to read from the LDAP tree UserDN => '', UserPw => '', }, # customer uniq id CustomerKey => 'dn', # customer # CustomerID => 'mail', CustomerUserListFields => ['dn', 'cn', 'mail'], CustomerUserSearchFields => ['dn', 'cn', 'mail'], CustomerUserPostMasterSearchFields => ['mail'], CustomerUserNameFields => ['givenname', 'dn'], Map => [ # note: Login, Email and CustomerID needed! # var, frontend, storage, shown, required, storage-type [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ], [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ], [ 'UserLogin', 'Login', 'dn', 1, 1, 'var' ], [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ], [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ], [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ], [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ], [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ], ], };

Danach startet mein Apache einfach nicht mehr.

Weiß jemand Rat?

Danke Udo Mowinski HanseMerkur Versicherungsgruppe