Hello all :) Just found a 3.05 version of "Base64.pm". But now we're getting another error message along the same lines. Here's the wording: "Can't locate object method "init" via package "MIME::Decoder::Base64" at /opt/otrs/Kernel/cpan-lib/MIME/Decoder.pm line 179." What is this now? ... and how can this be fixed *quick*? Greets, Rainer A. Rohde Linux Support E3T IT-Systems GmbH | www.e3t.net Tel.: 0651-840710 | Fax: 0651-84071-119 | r.rohde@e3t.net "Linux fuer den Desktop - da es einfacher ist, Linux benutzerfreundlich zu machen als Windows zu debuggen!"