rcotrs start - problem with Scheduler Service
Hi,
OTRS 3.1.2 Suse Linux 10 SP1 Updated from 3.0.11 to 3.1.2
If I execute
rcotrs start
in the shell, an error is reported:
Checking OTRS Scheduler Service... Error! This can happen if your database is not configured yet.
If I execute
/opt/otrs/bin/otrs.Scheduler.pl -a start
and then do a
rcotrs start
then the error no longer occurs. Does anyone have an idea where I might look in order to resolve this problem. My knowledge of Linux is not that good. Any help is greatly appreciated.
Here the shell log:
support:~ # rcotrs stop Shutting down OTRS Disable /opt/otrs/bin/otrs.PostMaster.pl ... done. Shutting down cronjobs ... done. Shutting down OTRS scheduler ... done. done support:~ # rcotrs start Starting OTRS Checking Apache ... done. Checking database connection... (Trying to connect to database DSN: DBI:mysql:database=otrs;host=localhost; DatabaseUser: otrs
It looks Ok!). Checking OTRS Scheduler Service... Error! This can happen if your database is not configured yet. support:~ # /opt/otrs/bin/otrs.Scheduler.pl -a start support:~ # rcotrs start Starting OTRS Checking Apache ... done. Checking database connection... (Trying to connect to database DSN: DBI:mysql:database=otrs;host=localhost; DatabaseUser: otrs
It looks Ok!). Checking OTRS Scheduler Service... done. Enable /opt/otrs/bin/otrs.PostMaster.pl ... done. Checking otrs spool dir... done. Creating cronjobs (source /opt/otrs/var/cron/*) ... done.
-->> http://support.onlinetravel.ch/otrs/index.pl <<-- done
Regards
Rudolf Bargholz
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Rudolf Bargholz