FAQ in EMail Antwort übernehmen - otrs-de

21 Oct 2004

      Hi nochmal,
jetzt habe ich es selber gefunden, wo die FAQ in die Antwort eingefügt wird!
Hab mir eine kleine Verbesserung geschrieben:

\Kernel\Output\HTML\Standard\FAQArticleViewSmall.dtl

#2004-10-22 tom    parent.opener.document.compose.Body.value = document.spelling.Body.value
#2004-10-22 tom    parent.opener.document.compose.Subject.value = document.spelling.Subject.value

	parent.opener.document.compose.Body.value = parent.opener.document.compose.Body.value + "\n*************************\n" + "TITLE\n" + document.spelling.Subject.value + "\n\n" + document.spelling.Body.value

[...]

# 2004-10-22 tom $Data{"Field1"}
# 2004-10-22 tom $Data{"Field2"}
# 2004-10-22 tom $Data{"Field3"}
SYMPTOM
$Data{"Field1"}

PROBLEM
$Data{"Field2"}

SOLUTION
$Data{"Field3"}
#$Data{"Field4"}
#$Data{"Field5"}
</textarea>

Weis jemand wie man es machen könnte, dass der FAQ Text an die Cursor Position eingefügt wird?

thomas kreuzer</p>

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