Hello,
my OTRS system runs version 5 free (5.0.11-01) in a CentOS 7.2.1511. I
would like to get the list of closed tickets sorted by closing date. In
my system, if I click on "Tickets" -> "Status View" I get an screen with
two tabs: Open Tickets and Closed Tickets. If I select second one, I can
see the list of closed tickets and I can only sort them by "Age" or
"Title". I would like to sort this list by "Closing Date". Is it possible?
Thanks.