Hello, Think of two Tickets who have an logical connection - if Tickets are linked together one is able to perfom actions on these tickets at the same time. hth FranzF KartheeK wrote:
Hello Everybody,
I cant understand what is linking two tickets useful? what happens if we are linking two tickets?
Regards KartheeK
------------------------------------------------------------------------ Yahoo! India Matrimony: Find your partner online. Go to http://yahoo.shaadi.com
------------------------------------------------------------------------
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/