Thanks Leonardo!

Chee-Ling

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Certuche
Sent: Tuesday, October 25, 2011 2:55 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Export FAQ?

Hello,

You can export the FAQ articles directly from database. They're all in the faq_item table. You could download them to CSV and improve its format by using a spreadsheet app such as excel

Regards,

Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia

On 25 October 2011 14:59, Lemp, Chee-Ling <chee-ling.lemp@ualberta.ca> wrote:

Hi,

I was wondering if it is possible to export FAQ articles and, if so, what format are they in?

Thanks,

Chee-Ling Lemp

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