
Hi,
I would like to create tickets and articles via OTRS SOAP interface.
This is what I have done so far.
- added SOAP user and pass at OTRS Administrator menu (Framework-Core::SOAP)
- installed SOAP::Lite Perl package
- ran otrs.checkModules it looks fine.
- ran rpc-example.pl with the appropriate params (url, user, pass).
The last point always fail with the following: (I added trace=>'all' to
see what's wrong with it)
Apache's error log says nothing nor otrs log as well. So I really
appreciate any idea where should I continue debugging.
Thank you in advance!
rbs:/opt/otrs/scripts# ./rpc-example.pl
Subroutine LWP::UserAgent::redirect_ok redefined at
/usr/local/share/perl/5.8.8/SOAP/Transport/HTTP.pm line 44.
Subroutine LWP::Protocol::collect redefined at
/usr/local/share/perl/5.8.8/SOAP/Transport/HTTP.pm line 65.
Subroutine SOAP::Trace::transport redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::dispatch redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::result redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::parameters redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::headers redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::objects redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::method redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::fault redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::freeform redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::trace redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
Subroutine SOAP::Trace::debug redefined at
/usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905.
SOAP::Lite::call: ()
SOAP::Serializer::envelope: ()
SOAP::Serializer::envelope: new
SOAP::Data::new: ()
SOAP::Data::new: ()
SOAP::Data::new: ()
SOAP::Data::new: ()
SOAP::Transport::HTTP::Client::send_receive: HTTP::Request=HASH(0x84fec2c)
SOAP::Transport::HTTP::Client::send_receive: POST
http://192.168.1.10/otrs/rpc.pl HTTP/1.1
Accept: text/xml
Accept: multipart/*
Accept: application/soap
Content-Length: 403
Content-Type: text/xml; charset=utf-8
SOAPAction: "/Core#new"
<?xml version="1.0" encoding="UTF-8"?>