20 Jan
2006
20 Jan
'06
2:52 p.m.
Has anyone written some OTRS addons etc that might be of use to other OTRS users? Examples: 1. More advanced statistics reporting. 2. MRTG graphing of stats. 3. Integration with groupware systems. 4. Import/Export to/from Excel etc. I'm using vanilla out of the box right now but I'm curious what others might be doing with it. I'd like to get my mitts on some samples of how to hook in and extract things from the database. Particularly the MRTG graphing interests me right now. -Jason