Alan McKeown wrote:
> I need some help please. Somehow
when I have logged into OTRS (via html
> front end) I have disabled the
admin tag. I cannot now continue setting
> up otrs. Is it possible that
the administrator user can disable
> administrative activities. Please
help.
You don't say which user you logged in as, but you might log in
as
another admin (root, perhaps) then bring up the admin screen. Go to
the
[Users <-> Groups] link, bring up the admin group link, and
check the
boxes for the users that need admin access.
If this doesn't
work for you (like if the only admin you had was root)
it can be done via
direct SQL access, but this is a LOT
easier.
Steve
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