
16 Jan
2013
16 Jan
'13
3 p.m.
Hi list, We use OTRS 2.4.7 We want to generate an overview with the open tickets and see who handles that ticket. - Is it possible to create a report (with the Statistics module) and have the ticketowner in the report? I do not see the ticketowner field in the selction list when creating a stat. Thanks for you help, Jurjen Verhoeff