Hi, Over the weekend I have had an influx of spam. 17.000 messages all dumped into one queue + several hundred in another. Problem is that I can't access the generic agent. Simply times out and when I check the process queue - it's clear the generic agents can't handle the amount of messages, as it is spinning up to 100% cpu but doesn't actually action anything. Anyone have any ideas how to: a) flush the queue b) get the generic agent to run rgs, Daniel Buchner BigPond Operations Desk: +61 2 8255 0618 Mobile:+61 428 225 476 Email: daniel.buchner@team.telsra.com The information transmitted in this document is intended only for the person or entity to whom it is addressed. It may contain confidential or privileged material. Any review, retransmission, dissemination or other use or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete all copies of the material.