Thanks for your answer... but I don't understand anything.  :-D

Where can I do that?

Sorry Karsten

On 03/20/2013 04:40 PM, Gerald Young wrote:
> Relevant code:
>
>     # create a dynamic field config lookup table
>     for my $DynamicFieldConfig ( @{ $Self->{DynamicField} } ) {
>
>         $Self->{DynamicFieldConfigLookup}->{ $DynamicFieldConfig->{Name}
> } = $DynamicFieldConfig;
>
>     }
>
>
>     return $Self;
>
> What it means:
>
> Your conversion didn't work perfectly as your TicketFreeTextFields didn't change to DynamicFields well.
>
>
> What you can do:
>
> disable TicketFreeTextFields and build them as Dynamic Fields.
>
>
>
> On Wed, Mar 20, 2013 at 11:26 AM, Karsten Becker

> <karsten.becker@ecologic.eu <mailto:karsten.becker@ecologic.eu>> wrote:
>
>     Hi folks!
>
>     I upgraded to OTRS 3.2.3 from 3.1.6 two hours ago and have a problem.
>
>     When writing a test email to my helpdesk, I get the following error
>     emails from OTRS to our management email address.
>
>     Subject:
>     > Cron <otrs@XXX01> $HOME/bin/otrs.PostMasterMailbox.pl

>     <http://otrs.PostMasterMailbox.pl> >> /dev/null

>
>     In the body, I have multiple lines saying:
>     > Use of uninitialized value in hash element at
>     /opt/otrs-3.2.3/Kernel/System/Ticket/Event/NotificationEvent.pm line 53.
>
>     If I take a look in my Apache logs, I find corresponding entries which
>     look like:
>     > [Wed Mar 20 16:11:35 2013] [error] [client 192.168.AAA.BBB] [Wed

>     Mar 20 16:11:35 2013] index.pl <http://index.pl>: Use of

>     uninitialized value in hash element at
>     /opt/otrs-3.2.3/bin/cgi-bin/../../Kern
>     > el/System/Ticket/Event/NotificationEvent.pm line 53., referer:
>     https://XXX.YYY.local/otrs/index.pl?Action=AgentTicketClose;TicketID=8281
>
>     The whole system seems to behave normally. It sends out emails, even the
>     automatic replies for new incoming requests. But, for whatever reason,
>     it produces these error emails.
>
>     Has somebody an idea how to track down the problem to get rid of it?
>
>     Regards
>     Karsten
>
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