Re: [otrs] ITSM error

10 May 2011


      I think that can be resolved running /opt/otrs/bin/otrs.RebuildConfig.pl


Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia


On 10 May 2011 02:44, Michiel Beijen  wrote:
...
Are the files in your otrs/Kernel/Config/Files directory writable by
the web server?
Please check your permissions (or simply run
otrs/bin/otrs.SetPermissions.pl) and then access the SysConfig in the
Admin interface. This should resolve the issue.
--
Mike
On Tue, May 10, 2011 at 6:56 AM, ravi shanker 
wrote:
...
Hi,
I have installed OTRS ITSM 3.0.2 version on otrs 3.0.7,installation was
successful however when i'm trying to access CMDB or any other tab,i'm
getting this error..
Module Kernel::Modules::AgentITSMChangeAdd not registered in
Kernel/Config.pm!
Please help
Ravi Shankar
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