Hi

its enabled but still I am not able to see the responsible option in ticket window.

Regards
Sourabh Sarwate

On Wed, Jan 13, 2010 at 2:29 PM, Marco Vannini <marco.vannini@gmail.com> wrote:

HI,

Ticket -> Frontend::Agent::Ticket::MenuModule

Ticket::Frontend::MenuModule###410-Responsible: 
Module to show responsible link in menu.

let me know.

MV

On Wed, Jan 13, 2010 at 9:03 AM, Sourabh Sarwate <sourabh2783@gmail.com> wrote:

Hi

I am not able to see the Responsible option in Ticket window although ITSM is installed on OTRS system.What configuration changes I need to do to enable this feature.

--
Regards,
Sourabh Sarwate
Mobile No : +91-9948894587

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