[otrs] Trying to send a reply, otrs doesn't respond

How do I trouble shoot this problem...? I can navigate through OTRS just fine, pull up tickets and otherwise interact with the server. Then I try to reply to a ticket and when I press "Send mail!", my browser sits forever at "Contacting support.automaticduck.com" Safari eventually times out, other browsers sit forever waiting for a reply. The last time this happened I restarted the server. I don't want to have to do that all the time! -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com