Nic Mertens wrote:
Nils Breunese (Lemonbit Internet) schreef:
Nic Mertens wrote:
But how do I start to setup this program on my web hosting?
I read the manual but it seems to be very complicated. Is there someone who has any experience to install the program on a linux hosting and wants to give me a step by step info? Are you the system administrator or do you just have a shared hosting account? I'd suggest to just read the documentation at doc.otrs.org. The chapter on installing OTRS is here: http:// doc.otrs.org/2.0/en/html/c218.html#installation-of-prepared-packages Nils Breunese.
It's a shared webhosting with SSH access, I also have access to apache configfiles, full access to MySQL.
I'm afraid it's not going to work unless your server administrator is willing to install it for you, since the installation involves adding system users, cronjobs and apache configuration, etc. Usually not things you can control as a user of a shared hosting environment. Nils Breunese.