21 Jun
2006
21 Jun
'06
7:13 a.m.
Steve Hill wrote:
From within the otrs account (in shell,) I am running the PendingJobs.pl script, and when I look at the System Log, I see (in red, nice touch, that!):
Fri Jun 16 18:45:04 2006 error OTRS-PendingJobs-10 Need StateID or State!
Additionally, I notice that it happens every 2 hours ... EXCEPT, I just noticed that there is an occasional success: Tue Jun 20 20:45:04 2006 notice OTRS-PendingJobs-10 Sent agent 'PendingReminder' notification to 'xxx@yyy.com'. Tue Jun 20 20:45:03 2006 error OTRS-PendingJobs-10 Need StateID or State! Can this be a case of a corrupt data table?? If so, any thoughts on what to look for? Thanks, Steve