hi,<br><br>i have installed OTRS on Debian, its working fine <br>sending &amp; receiving the tickets,<br><br>i have set a auto responder for new tickets in the queue, <br>the problem is the sender of the ticket never receive the auto response, <br>
system log shows the following errors:<br><br>OTRS-PM3-10[15211]: [Notice][Kernel::System::Ticket::TicketCreate] New Ticket [1053/Test Ticket-032] created (TicketID=134,Queue=Suppo$<br>OTRS-PM3-10[15211]: [Error][Kernel::System::Email::SMTP::Send][Line:87]: Can&#39;t use from: ! Enable debug for more info!<br>
OTRS-PM3-10[15211]: [Notice][Kernel::System::Ticket::Article::SendAutoResponse] Sent auto response (SendAutoReply) for Ticket [1053] ($<br>OTRS-PM3-10[15211]: [Notice][main::FetchMail] Fetched 1 email(s) from <a href="mailto:aman@eurus.net">aman@eurus.net</a>@<a href="http://pop.fatcow.com">pop.fatcow.com</a>.<br>
<br><br>when enable the debug,shows<br><br>OTRS-PM3-10[11202]: [Notice][Kernel::System::Ticket::TicketCreate] New Ticket [1051/Test Ticket-030] created (TicketID=132,Queue=Suppo$<br>OTRS-PM3-10[11202]: [Error][Kernel::System::Email::SMTP::Send][Line:127]: Can&#39;t connect to <a href="http://smtp.fatcow.com">smtp.fatcow.com</a>: Bad file descriptor!<br>
OTRS-PM3-10[11202]: [Notice][Kernel::System::Ticket::Article::SendAutoResponse] Sent auto response (SendAutoReply) for Ticket [1051] ($<br>OTRS-PM3-10[11202]: [Notice][main::FetchMail] Fetched 1 email(s) from <a href="mailto:aman@eurus.net">aman@eurus.net</a>@<a href="http://pop.fatcow.com">pop.fatcow.com</a>.<br>
<br><br>help plz,<br>thanks in advance.<br><br clear="all"><br>-- <br>regards:<br>Amanpreet Singh<br><br>