Hi, I succesfully fired up the otrs 2.1.6 under a debian sarge box. I set up an Oracle XE client on it as well. I modified the Config.pm and CheckDb.pl said it's okay. Now after I try to log in I get the following: Software error: Can't call method "fetchrow_array" on an undefined value at /opt/otrs//Kernel/System/DB.pm line 508. This is the cvs version I also tried. (In the 2.1.6 the line number is 473). I checked the Db.pm and this is a fetchrow function which decides the backend db support limitation or not. Oracle does not as you might know. I could provide a database access for testing purposes (10g Express) if it would help you. Regards., Sandor -- Üdvözlettel/Regards, Fehér Sándor ...Fehér Sándor... --- ....Sandor Feher.... fejlesztési vezető --- development manager Blue System Kft. --- Blue System Ltd. mailto:sfeher@bluesystem.hu http://www.bluesystem.hu [ - real men don't click - ]