I am new to OTRS and
we are just trying to use the Survey Module. Whenever we close a ticket, we set
it up to send a survey to the customer, but it sends 2 tickets. Has anyone else
had this problem?
Lauren
Williams
System
Analyst - Lab
Memorial
Hospital of Sweetwater County
1200
College Drive
Rock
Springs, WY 82901
(307)
352-8532