Hi Wiktor, On Fri, Nov 29, 2002 at 02:32:43PM +0100, Wiktor Wodecki wrote:
The AuthModule just checks the authentication. You still need to create the user 'wwodecki' via the OTRS admin interface bevor.
hmmm, what a pitty. We already have username, email, charset, etc. in our ldap directory. Would have been nice to use this as well.
Ok. At the moment there are no preferences backend modules. If we split this (e. g. database and ldap) you could use your LDAP directory for user preferences. But what you still need to do is to add a user to OTRS. -=> You can use 'bin/otrs.addUser' as cmd program. Or write an own wich import all users from your LDAP directory to the OTRS database.
By the way, is there no official way to delete a user? I don't see a button, ang going directly to Postgre seems a bit harsh to me.
Ja, because OTRS is working with database id references. If you would delete a user (or queue, ...) from the database, your delete the reference info. Important infos like owner or queue. Anyway, you can delete users with "DELETE FROM system_user WHERE id = ?" ( if you know what you do :).
Wiktor Wodecki
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.