[otrs] upgrading from OTRS 2.3.4-01 to the latest version

2 Oct 2012

      Hello all,

We have OTRS 2.3.4-01 running on a RHEL 5.3 system.
I want to install a new machine running RHEL 6.3 and upgrade the 
existing OTRS to 3.1.10.

I read in the documentation that I will need to step through each of the 
minor versions for this upgrade, eg 2.3 > 2.4 > 3.0 > 3.1.10.
Is this the correct way of doing it?

Where can I find the archive RHEL RPMs for OTRS?
Should I use the fedora 4 directory on ftp.otrs.org?

Thank you in advance,
Coert Waagmeester