Dear OTRS users,
I have some problems saving the OTRS attachments
related to FAQs as I want them to be saved. Now that I have set the
WebUploadCacheModule to "FS" and increased the WebMaxFileUpload, i can upload
the large files that i want. However, whereas the attachments related to tickets
are saved as files, attachments related to FAQs are still saved in the database.
I see how the file's are first saved in "C:\Program Files
(x86)\OTRS\OTRS\var\tmp\upload_cache", but after uploading is completely, i can
only find the attachment in the database itself.
So, my question is:
How can i also save the attachments related to FAQs
on the fileserver?
My configuration is as follows:
Server OS:
Windows Server 2008
Version: OTRS 3.0.10 (used standard windows
installer)
Perl:
StrawberryPerl
Webserver:
Apache
Database:
MySQL
Thanks in advance,
Erwin Sterrenburg
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