Greetings
I was notified that my users has stopped getting notifications when we changed owners of tickets. When I went to the Queue I do not see an option in its configuration to change Customer Move Notify nor State or Owner Notify
We are running 2.4.2 and I am curious if anyone else has seen this or if it had been a function which was moved
Thanks in advance
Vance Walsh
Help Desk Manager
Harmonix Music Systems
625 Massachusetts Ave
Cambridge, MA 02139