Hi All,

 

I'm using OTRS 3.0.5 with ITSM 3.0 beta2.

I've just upgraded from 3.0.5 and 3.0 beta1 as I was hoping it will resolve my issue, but it hasn't.

 

The problem is:

When I create a new change using 'Create Change' link on the RfC ticket, the Change is created ok, but I can't see the link between the Change and RfC ticket.

I can craete the link manually but this should be automatic.

 

I think it used to work before and I can see that ITSM manual says that 'the system creates a transparent link between the ticket and Change'

 

Please help

 

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Thank you