
otrs-bounces@otrs.org schrieb am 30.06.2005 13:09:40: Hi 2,
Hi,
Apologies if this is in the archive - I'm struggling to search it.
I want to include the Ticket Number in an Auto Response. The useable options shows
as the way to do this however when
shouldn't this be just
I try this the response includes the text "
" rather than the ticket number. Can anyone suggest where I'm going wrong? (This is a new install of OTRS 2.0.0 beta2).
Thanks,
Marcus Hopwood Internet Facilitators Ltd
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