Hello,

I have two otrs systems installed at my work for different departments. The customers to both are the same. I'd like use the same tables of customers to both systems. So, I have all required values at the database for the first system and I put at the file Config.pm on the second system the following values:

    $Self->{'Customer::AuthModule'}                       = 'Kernel::System::CustomerAuth::DB';
    $Self->{'Customer::AuthModule::DB::Table'}            = 'customer_user';
    $Self->{'Customer::AuthModule::DB::CustomerKey'}      = 'login';
    $Self->{'Customer::AuthModule::DB::CustomerPassword'} = 'pw';


    $Self->{'Customer::AuthModule::DB::DSN'} = "DBI:Oracle:sid=sid_DB_the_first_system;host=Host_DB_the_first_system;port=1521;";
    $Self->{'Customer::AuthModule::DB::User'} = "DBUser_the_first_system";
    $Self->{'Customer::AuthModule::DB::Password'} = "DBUserPassword_the_first_system";

It doesn't work!

Can't I use external backend so? Any another idea to I don't need replicating the customers and I manage them on the same system?