
On Fri, 29 Oct 2004 18:58:59 -0700, Marshall28
It looks like I'll just be doing a fresh install of 1.3.2 then. Once I install a fresh OTRS on the new system and restore from the backup.sh script, will that take care of most of the restore?
Yes.
What Else am I going to have to do in order to get back to the same state my other OTRS system is
backup.sh doesn't contain contents of var/*. Make sure you keep a copy of it (cron jobs, ticket count indicator - especially ticket count indicator)
in? Are there things I need to do with Apache and mySQL?
Apache no. MySQL yes. There is a mysql upgrade script that adds some tables and changes other things in the db. It won't harm the existing data. Once you upgrade the database, you don't want to do a restore from old backups because that will reverse all the changes. Read the UPGRADING doc. It explains exactly what needs to be done. :-)