
2009/1/28 Michiel Beijen
Mike,
I use version 2.3.3 and am able to connect to Google Apps mailboxes using PostMasterMailbox.pl just fine. Remember that you'd have to enable POP in the Gmail mailbox settings using your web browser. After that I can configure the mailbox in OTRS as POP3S and it works as expected. If you want to see more information you can open a terminal window and run .bin/PostMasterMailbox.pl as the OTRS user - this will show the connection setup and the number of messages downloaded into OTRS. Do you see any error messages here?
Kind regards,
Ahh, thanks for that. So I dont need fetchmail. Now I have tried that command I have a problem:- bash-3.1# ./bin/PostMasterMailAccount.pl Can't locate IO/Socket/SSL.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at ./bin/PostMasterMailAccount.pl line 222, <PRODUCT> line 4. Hmm, looks like missing perl modules! Oh dear. Thanks Mike