Hello! On Mi, Mai 25, 2005 at 09:01:30 -0500, John Price wrote:
I managed to get about 1,100 SPAM messages into the receiving queue and I would like a quick way to move them to the spam queue (so they will get removed).
I thought about manipulating the SQL database directly, but I can't find the correct tables and columns to change to move a ticket from one queue to another.
Please don't manipulate the queue directly via the database! that could result in a inconsistent system if you don't know exactly, what your are doing... [...]
I'm running version 1.2.4, so if there is a better way to do this in this or a newer version, I'd be willing to upgrade or take another approach.
I'd update to 2.0- beta2 and use the bulk action for tickets. Or if the mails are marked as spam you could use the gneric agent to move all mails automaticly to another queue.
John
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