Hi,
I never got a response to
this. Did I some how miss the response?
Thanks!
Tabitha
Von: Tabitha Stang
[mailto:stang@cleverbridge.com]
Gesendet: Donnerstag, 29.
März 2007 14:01
An: '
Betreff: moving tickets
Hi,
After a ticket is moved to another queue, the user is
still zoomed into that mail. This is kind of confusing and we would much
prefer that we could be brought to a different view after moving a ticket - the
“locked tickets view” is what we would most prefer.
I’ve looked through the SysConfig and
can’t find a setting for this. Is it somehow possible to change
what the next screen is after you move a ticket?
Thanks!
Tabitha