Re: [otrs] Customer Ticket Overview

Sorry, fix it. Just need to add customer user in queue group :) -- Best regards , Andrey Feldman Andrey Feldman пишет:

Hi all. Little problem with Customer interface. I configure "CustomerPanelOwnSelection" and set 2 queues(Q1 and Q2) to be visible from customer inteface(actualy i just add another one queue - Q2), when i create ticket i saw all 2 queues(can choise it), but if ticket goes to Q2 it disappears, and i cant find it. But, if ticket goes back to Q1 - it appears. Maybe i miss some configure? Version: 2.1.7

Thanks!