
11 Apr
2013
11 Apr
'13
11:10 a.m.
Hi, I'm trying to add fields TicketFreeText1 and TicketFreeTime6 to dashboard view. I have added <td>$QData{"TicketFreeText1"}</td> and <td>$QData{"TicketFreeTime6"}</td> to AgentDashboardTicketGeneric.dtl but I get only empty columns to dashboard. There are values in both Due date and free text1. Any one got idea what might be wrong? ~pete